Privacy policy for ginaroreon.com

We are committed to protecting your privacy and handling your personal data responsibly. This policy explains how we collect, use, and safeguard your information when you use our subscription service.

Information we collect

We collect information necessary to provide our financial planning subscription service.

  • Personal details, such as name, contact information, and demographic data, provided during sign-up.
  • Service usage details, including interactions with advisers and plan updates.
  • Payment and billing information for subscription processing.
  • Technical data, such as browser type, device identifiers, and IP address, for security and analytics.

How we use your information

Your data is used solely to deliver and improve our subscription service.

  • To manage your subscription, consultations, and communication.
  • To personalise and update your financial planning experience.
  • To process payments securely and maintain accurate records.
  • To comply with Australian legal and regulatory obligations.

Legal basis for processing

We process your data in accordance with Australian privacy laws and with your consent.

Data is used strictly for providing services you request or as required by law. Your consent is obtained where necessary.

Data sharing

We do not sell your data and share it only as needed for service delivery and compliance.

  • With trusted service providers for payment processing and secure data storage.
  • Where required by law or regulatory authorities.
  • With your explicit consent for other specific purposes as agreed.

Data security

We implement industry-standard measures to protect your information from unauthorised access, alteration, or loss. Your data is stored securely, and access is limited to authorised personnel only. Regular reviews ensure our practices remain effective.

Your rights

You have rights regarding your personal information under Australian law.

  • Request access to your data or ask for corrections if inaccurate.
  • Object to certain uses of your data or request deletion, subject to legal requirements.
  • Withdraw consent for data processing where applicable.
  • Lodge a complaint with the Office of the Australian Information Commissioner.

Cookies

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Contact us

For privacy enquiries or to exercise your rights, please contact us using the details below.

Support email: content@ginaroreon.com

Support phone: +61-2-0376-1824

Office address: 17 Gould Road, Herston, QLD 4006 Australia

Changes to this policy

We may update this privacy policy periodically. Please review this page to stay informed of any changes.

Last updated: September 6, 2025